Delivery Information
At Solbina, we offer free shipping on all orders worldwide. We strive to provide a smooth and efficient delivery experience for all our customers, no matter where you are. Below you’ll find details on our shipping methods, delivery times, and regions we ship to.
Shipping Methods
Delivery Information
At Solbina, we offer free shipping on all orders worldwide. We strive to provide a smooth and efficient delivery experience for every customer, no matter where you are. Below you’ll find details on our shipping methods, delivery times, and regions we ship to.
Please note: Some products may be priced higher or temporarily unavailable in the U.S. due to tariff restrictions and import regulations. These measures are beyond our control, but we remain committed to providing a premium experience and ensuring safe, reliable delivery for all our customers.
Shipping Methods
We offer two types of shipping for our products:
Standard Shipping - Delivers in approximately 1–2 weeks, with timing depending on your location.
Extended Shipping – Some products may require Extended Shipping to ensure safe and reliable arrival, typically in 4 weeks. For certain regions or product types, delivery may take longer than 4 weeks.
Multiple Shipments
Because our products are shipped from different regions, your order may arrive in separate packages, each with its own tracking number. This means products may be delivered at different times, depending on their origin and shipping method.
At Checkout
The applicable shipping method for each product will be displayed at checkout based on the item and your location. If your order includes items with different shipping times, you’ll receive individual tracking details for each package so you can follow every delivery
Please note: For international shipments, the tracking number may not update immediately for certain products. It usually becomes active once the package reaches the destination country or a local carrier — typically around halfway through the estimated delivery time.
International Shipping
We ship globally to the following countries:
Australia
United States
United Kingdom
Canada
France
Germany
Japan
South Korea
New Zealand
Singapore
While we offer free shipping, some products may be unavailable in certain countries due to shipping restrictions or other factors. If a product is unavailable in your country, it will be noted on the product page.
Shipping Times
Each product is assigned either Standard or Extended Shipping, based on the supplier and region. Here's a breakdown of estimated delivery times:
Country Standard Shipping-
Australia 1-2 Weeks
United States 2-3 Weeks
United Kingdom 1-2 Weeks
Canada 1-2 Weeks
France1-2 Weeks
Germany 1-2 Weeks
Japan 1-2 Weeks
South Korea 1-2 Weeks
New Zealand 1-2 Weeks
Singapore 1-2 Weeks
Country Extended Shipping-
Australia 4 Weeks
United States 4 Weeks
United Kingdom 4 Weeks
Canada 4 Weeks
France 4 Weeks
Germany NA
Japan 2-3 Weeks
South Korea 3 Weeks
New Zealand 3 Weeks
Singapore 3 Weeks
Order Processing
Each Solbina piece is prepared with care before it begins its journey to you. Please allow 3–5 business days for processing prior to shipment. This ensures your order is carefully checked and thoughtfully packed so it arrives in perfect condition.
Shipping Costs
All deliveries are completely free, regardless of the shipping method or your location.
Tracking Your Order
After your order has shipped, you will receive an email with a tracking number so you can easily track your package.
Please note: For international shipments, the tracking number may not update immediately for certain products. It usually becomes active once the package reaches the destination country or a local carrier — typically around halfway through the estimated delivery time.
Customs & Duties
For international orders, please note that customs fees, taxes, or import duties may apply depending on your country. These fees are the responsibility of the customer. We recommend checking with your local customs office for more information.
Missing or Damaged Items
If your product is damaged upon arrival or if you notice any missing items, please reach out to our customer support team immediately. We’ll do our best to resolve the issue promptly.
Contact Us
If you have any questions about shipping or delivery, feel free to contact our support team at support@solbina.com. We’re happy to assist you!